Privacy Policy

1. Introduction

Prinsto ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and platform for home inspectors. Please read this policy carefully. By using our services, you agree to the practices described here.

2. Information We Collect

We may collect information that you provide directly, such as when you create an account, fill out a form, or contact us:

• Account information (name, email address, password)
• Profile and business information (company name, address, phone)
• Client and inspection data you enter into the platform
• Communications you send to us (support, feedback, inquiries)
• Waitlist or sign-up form submissions (name, email, state)

We also automatically collect certain technical information when you use our services, such as IP address, browser type, device information, and usage data (e.g., pages visited, features used).

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services
• Authenticate your account and manage your subscription
• Process and store inspection and client data you create
• Respond to your requests, comments, and support inquiries
• Send you service-related notices and updates (where applicable)
• Analyze usage to improve our product and user experience
• Comply with legal obligations and protect our rights

4. Sharing and Disclosure

We do not sell your personal information. We may share your information only in these circumstances:

• Service providers: With vendors who help us operate our platform (e.g., hosting, analytics, authentication), under strict confidentiality and data-processing terms.
• Legal requirements: When required by law, court order, or government request, or to protect our rights, safety, or property.
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice and continued protection of your data as described in this policy.

5. Cookies and Similar Technologies

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use our site. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our services.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and secure infrastructure. No method of transmission over the internet is 100% secure; we encourage you to use a strong password and keep your account credentials confidential.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data subject to applicable law and our retention requirements.

8. Your Rights and Choices

Depending on your location, you may have the right to access, correct, delete, or port your personal information, or to object to or restrict certain processing. You can update account and profile information through your account settings. To exercise other rights or submit a request, please contact us using the details below. We will respond in accordance with applicable law.

9. Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. For material changes, we may provide additional notice (e.g., by email or a notice in the product). Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at our contact page.